Refund and Return Policy – Corerigpc

Effective Date: January 7, 2025

At Corerigpc, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a 30-day return and refund policy on most items. Please read the following terms and conditions for our return and refund policy.

1. General Return and Refund Terms

  • You have 30 days from the date of receiving your order to request a return or exchange. The product must be returned in its original condition, unused, and with all original packaging, labels, and tags intact.
  • We will issue a full refund to your original payment method for items that meet the conditions of our return policy.
  • If you choose to exchange your item, we will send you the replacement item as soon as we receive the returned product. The replacement item will be of equal or lesser value. If the replacement item is of lesser value, the difference will be refunded.

2. Items Eligible for Return

The following items can be returned under our return policy:

  • Watches: If they are unused, in new condition, and in the original packaging.
  • Accessories: Any accessories purchased with the watch, such as watch straps, boxes, and other related items, as long as they are unused and in new condition.

Non-returnable items include:

  • Watches or accessories that have been worn, damaged, or altered after delivery.
  • Custom orders or personalized products.
  • Any product that is returned outside the 30-day return window.
  • Gift cards or vouchers.

3. How to Request a Return or Refund

To initiate a return or refund request, please follow these steps:

  1. Contact our customer service team within 30 days of receiving your order at info@corerigpc.com or call us at (507) 754-5046.
  2. Provide your order number, product details, and reason for return.
  3. Once your return request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and detailed return instructions.
  4. Carefully pack the items in their original packaging and include the RMA number on the return label.
  5. Ship the items back to us at the address provided by our customer service team. You will be responsible for the return shipping costs, unless the item is defective or we made an error in your order.

Please note: We strongly recommend using a trackable shipping service to ensure that the returned items reach us safely. We are not responsible for lost or damaged returns.

4. Processing Refunds

Once we receive and inspect your returned items, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used at the time of purchase. Please note that it may take a few additional days for the refund to reflect in your account, depending on your payment provider.

If you choose to exchange the item, we will ship the replacement product to you within 5-7 business days after receiving the returned item.

5. Defective or Damaged Items

If you receive a defective or damaged item, please contact our customer service team immediately at info@corerigpc.com. We will provide you with a prepaid return shipping label for you to send the item back. Once we receive the defective or damaged product, we will send you a replacement item or issue a full refund.

In the event that the defective item is out of stock, we will notify you and offer a full refund or an alternative product of equal value.

6. Exchanges

If you would like to exchange an item for a different size, style, or color, please follow the same return process. Once we receive the returned item, we will send you the replacement item. If there is a price difference between the returned item and the replacement item, we will either charge or credit the difference, depending on the value of the exchange.

7. Shipping Costs

  • Return shipping costs are the responsibility of the customer, except in cases where the item is defective or damaged upon arrival.
  • If you received free shipping on your original order, and you decide to return the item, we will deduct the original shipping cost from your refund if the return conditions are met.

8. Contact Us

For any questions or assistance with your return, exchange, or refund request, feel free to contact our customer service team:

  • Email: info@corerigpc.com
  • Phone: (507) 754-5046
  • Mailing Address: 212 5th St NE, Grand Meadow, Minnesota (MN)

Thank you for choosing Corerigpc. We are committed to ensuring your satisfaction and making your shopping experience as smooth as possible.

For more information, please visit our website: https://corerigpc.com.

This Refund and Return Policy is designed to be comprehensive and clear to help customers understand their rights, and it follows SEO best practices by including important keywords and terms.